Terms & Conditions

Welcome to www.deltarae.com and behindthedoor.deltarae.com. These sites are operated by Never Die Records, LLC ("Never Die Records"). Your use of these sites constitutes your agreement to all terms below. Please read carefully.

Electronic Communications

Visiting these sites or sending emails to Never Die Records constitutes electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. Never Die Records reserves the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Persons Under Eighteen

Never Die Records does not knowingly collect personal information from persons under the age of eighteen. If you are under 18, you may use this site only with permission of a parent or guardian.

Cancellation / Refund Policy

Online Store: If any apparel, goods, or services purchased through the Delta Rae Online Store or the Behind The Door Secret Store are not to satisfaction or are delivered damaged, returns and exchanges are accepted within 30 days of purchase. Please contact info@deltarae.com to process a refund, return, or exchange. All "SALE" items are final sale. All "VIP Experience" purchases are considered final, but if the VIP Experience is cancelled or rescheduled by Delta Rae we will offer a full refund and/or exchange.

Behind The Door Subscriptions: You may cancel your subscription for whatever reason and receive a full refund within 48 hours of purchase. Please contact info@deltarae.com if cancelling within 48 hours. After 48 hours, you may cancel at any time but will not be issued a refund. If you cancel, you will not be charged at the next billing cycle and your subscription will continue to grant you access until it expires.

Links to Third Party Sites

These sites may contain links to other websites. Those sites are not under the control of Never Die Records and we are not responsible for their contents. Links are provided as a convenience only and do not imply endorsement.

No Unlawful or Prohibited Use / Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use these sites in accordance with these terms. All content on these sites — text, graphics, logos, images, audio — is the property of Never Die Records or its suppliers and is protected by copyright and other intellectual property laws. You may not modify, publish, transmit, sell, create derivative works from, or exploit any content found on these sites without express written permission.

Disclaimer of Warranties

This site is provided on an "as is" and "as available" basis. Never Die Records makes no representations or warranties of any kind, express or implied, regarding the operation of the site or the content, information, or materials included on it.

Limitation of Liability

Never Die Records will not be liable for any damages of any kind arising from the use of this site, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

Arbitration & Dispute Resolution

Any dispute arising out of or relating to these terms or the use of these sites shall be resolved by binding arbitration in Nashville, Tennessee, in accordance with the rules of the American Arbitration Association. You waive any right to participate in a class action lawsuit or class-wide arbitration. These terms are governed by the laws of the State of Tennessee.

Contact

Questions about these terms? Email us at contact@deltarae.com.
Never Die Records, LLC  ·  2817 West End Ave., Nashville, TN 37203

Effective June 1, 2020